Catalog & Product Discovery
Categories, brands, attributes, variants, filters, advanced search and structured product information.
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E-Commerce Development
Build More Than an Online Store. Build a Connected Commerce System.
Your storefront is only the beginning.
From product discovery and AI-assisted shopping to payments, ERP/POS integration, inventory, production, fulfillment, CRM and finance — Cyclomax builds commerce platforms around the way your business actually operates.
ERP / POS ConnectedAI Shopping AssistanceB2B + B2COperations After Buy Now
AI SearchLive InventoryERP + FinanceCRM + Omnichannel
Search products naturally...
Connected Storefront
Find. Compare. Buy.
Customer experience connected directly to stock, pricing, orders and operations.
Product AIn stock · LKR
Product BVariant ready
Product CCompare
Commerce AI AssistantCatalog-grounded
I need the best option for my budget.
I can compare available products using price, specifications and current catalog data.
Comparison confidence
ConnectedERP · POS · Inventory · CRM · Finance
AI-AssistedSearch · Compare · Sales · Inquiry · Order Automation
OperationalOrders · Returns · Warehouses · Production · Fulfillment
InternationalExperience in Sri Lanka, Australia & Japan
The Real Commerce Challenge
Selling Online Is Easy. Running Commerce Across Every Channel Is Harder.
A basic store can show products, add them to a cart and accept payment. Real commerce has pricing rules, branch stock, customer inquiries, production, returns, delivery, finance, promotions and service — all happening at the same time.
Cyclomax connects the storefront with the operation behind it.
What happens after “Buy Now”?Connected
StockReserve / deduct / replenish
OrderValidate / approve / allocate
ProductionMake-to-order where required
FulfillmentPick / pack / dispatch
FinanceInvoice / payment / refund
CRMCustomer history / support
Connected Commerce Journey
One Order. One Connected Journey.
The order should continue through the business without being rebuilt manually in separate systems.
01
DiscoverSearch, browse, filter, AI guidance02
BuyCart, pricing, promotion, checkout03
ProcessOrder validation, stock or approval04
OperatePick, produce, procure or prepare05
FulfillPack, dispatch, deliver or collect06
LearnCRM, finance, analytics, follow-upModern Storefront
A Customer Experience Built to Find, Understand and Buy.
Flexible catalog structures, product-specific data, intelligent discovery and frictionless checkout — configured around the products you actually sell.
Cart & Checkout
Guest or registered checkout, addresses, coupons, delivery choices, terms and order confirmation.
Payments & Currency
Payment gateways, multiple payment methods, multi-currency and regional checkout requirements.
International & Multilingual
Multiple languages, currencies, regional pricing, tax rules and delivery zones where required.
AI Shopping Experience
Let Customers Search the Way They Think.
AI can help customers find, compare and understand products using the information available in the commerce catalog — instead of relying only on exact keywords and manual filtering.
- Natural-language product search
- AI-assisted product comparison
- Catalog-grounded sales assistance
- Alternatives and related-product guidance
- Order and promotion inquiry assistance
- Escalation to staff when human support is needed
AI Commerce AssistantUses connected product data
Customer asks“Which option fits my requirement and budget?”
Intent detectedReady
Relevant catalogMatched
Live availabilityChecked
Assistant respondsCompares relevant products using available specifications, pricing and business data.
Product ABest value
Product BHigher spec
Product CAlternative
Connected Commerce CoreOne operational truth
StorefrontProducts · Pricing · Orders
ERPOperations · Finance
POSRetail · Branch Sales
InventoryWarehouse · Availability
CRMCustomer · Support
DeliveryFulfillment · Tracking
ERP · POS · CRM Integration
Your Online Store Should Talk to Your Business Systems.
Cyclomax can connect commerce with existing ERP, POS, inventory, finance and CRM systems — including our own modules or third-party platforms where APIs and integration methods are available.
- Shared product master, pricing and categories
- Real-time or synchronized stock visibility
- Website orders into ERP / sales-order workflows
- Retail and online sales against a connected stock picture
- Returns and refunds linked back to inventory and finance
- Customer and interaction history linked to CRM
Operational Commerce
Your E-Commerce Platform Should Understand What Happens After “Buy Now.”
For complex businesses, the checkout is only the start of the operational workflow.
Online OrderCustomer, items, quantity, pricing and payment.
Availability / RulesStock, credit, approval, measurements or business rules.
OperatePick, produce, procure, configure or prepare.
FulfillPack, dispatch, deliver, collect or split shipment.
Close the LoopInvoice, CRM, finance, loyalty and analytics.
Custom Calculation Engines
If Your Pricing Logic Is Complex, Your Commerce Platform Should Understand It.
Not every product is sold as “one item = one price.” We can configure calculation engines around the commercial logic of the business.
Measurement-Based Selling
Weight, volume, length, area, pack size, quantity or other measurable units.
Business Pricing Rules
Customer type, wholesale/retail, contract pricing, branch, delivery zone, quantity or product configuration.
Dynamic Order CalculatorExample rule engine
Required Weight24.50 kg
Rate / kgLKR 1,280.00
PackagingCustom Pack
Delivery ZoneZone 03
Calculated Order ValueLKR 32,860.00
Production-Connected Commerce
From Online Order to Production Floor.
For manufacturers and make-to-order businesses, a customer order can continue directly into planning, materials, production, quality and finished-goods fulfillment.
1. Order / ConfigurationCapture exact product, variant, quantity or custom requirement.
2. Stock & Material CheckCheck finished goods, BOM materials and shortages.
3. Production & QCCreate production requirement, execute work and complete quality checks.
4. Finished Goods & DispatchReceive finished quantity, pack, invoice and fulfill the customer order.
Supports make-to-order, make-to-stock and customized-product workflows where required.
Inventory, Warehouse & Traceability
Show Customers What You Can Actually Sell.
Connected inventory keeps online availability aligned with stores, branches and warehouses — while supporting the deeper controls complex products need.
Multi-Store Inventory
Warehouses, branches, stock reservations, transfers, available-to-sell and replenishment.
Batch / Lot / Serial
Track batch, lot, serial, manufacturing date, expiry, warranty and traceability where required.
Procurement on Shortage
Order shortages can continue into PR → approval → PO → GRN and fulfillment workflows.
Manufacturing Integration
BOM, material requirements, production, QC and finished-goods flow can connect to customer demand.
Advanced Order Management
Not Every Order Should Go Straight to Dispatch.
Configure the stages that match your operation — including verification, approvals, allocation, production, partial fulfillment, packing, dispatch, delivery and completion.
- Split and partial orders
- Back orders and stock allocation
- Branch or warehouse assignment
- Order amendments and cancellation controls
- Payment, production and delivery status
- Automated customer notifications
NewProcessingProductionDispatchReturns
#EC-20581
3 items · ColomboWarehouse APaidPicking
3 items · ColomboWarehouse APaidPicking
#EC-20582
Custom orderProductionAdvance paidIn Production
Custom orderProductionAdvance paidIn Production
#EC-20583
2 shipmentsBranch + WHPaidReady
2 shipmentsBranch + WHPaidReady
Returns, Refunds & Exchanges
After-Sales Is Part of Commerce Operations.
A proper return is more than clicking “refund.” The process can include authorization, item receipt, inspection, decision, replacement, restocking, finance adjustment and customer communication.
Controlled Return
Reason, authorization, inspection, condition and final disposition remain traceable.
Stock Adjustment
Restock saleable items, isolate damaged items or route repairs according to the business process.
Finance Update
Refunds, exchanges and adjustments can flow back to the finance layer.
Customer History
Keep the return, complaint and support journey connected to CRM.
One Customer JourneyCommerce + CRM
WebsiteBrowse & buy
Physical StorePOS & pickup
WhatsAppInquiry & support
SocialDiscovery & campaigns
MobileApp / PWA
EmailAutomation & follow-up
Omnichannel + CRM
One Customer. Multiple Channels. One Business.
A customer may discover a product on social media, ask on WhatsApp, buy online, collect from a store and contact support later. Those interactions should belong to one connected customer journey.
- Website, social, messaging, mobile and store touchpoints
- CRM-linked inquiry and support history
- AI-assisted inquiry classification and routing
- Order-status and promotion guidance
- Automated email, SMS or WhatsApp follow-up where integrations are available
B2C + B2B Commerce
One Architecture for Different Ways of Selling.
Consumer checkout and business purchasing often require different rules. The platform can be configured for both.
B2C
Consumer Commerce
Retail pricing, promotions, online checkout, delivery, store pickup, loyalty and consumer support.
- Fast product discovery
- Promotions & coupons
- Multiple payment options
- Customer accounts & returns
B2B
Business Commerce
Customer-specific pricing, credit terms, bulk orders, quotations, approvals, purchase orders and account statements.
- RFQ / quotation workflows
- Contract / dealer pricing
- Credit & approval controls
- Repeat and bulk ordering
Pricing, Promotions & Sales Automation
Promotions Should Work With Business Rules — Not Against Them.
Support simple offers or advanced pricing logic while keeping promotion activity connected with customers, stock, profitability and sales operations.
Flexible Pricing
Retail, wholesale, customer-group, contract, quantity, branch or time-based pricing.
Promotion Engine
Coupons, bundles, buy-X-get-Y, seasonal offers, category campaigns and loyalty rewards.
AI Promotion Support
Assist teams with product or campaign insights and customer-facing promotion guidance using connected data.
Marketing Automation
Abandoned cart, back-in-stock, repeat purchase, review requests and reactivation workflows.
Fulfillment & Delivery
An Order Isn’t Complete When the Customer Pays.
Order fulfillment can connect warehouse picking, packing, courier handover, store collection, delivery tracking, failed delivery and return-to-origin processes.
Delivery & Courier
Zones, shipping rules, tracking numbers and courier integrations where supported.
Click & Collect
Reserve online and collect at the relevant store or branch.
Fulfillment StatusLive Process
PickingWarehouse allocation
PackingPackage & validation
DispatchCourier / route
DeliveredCustomer confirmation
Content + Search + Social
Commerce Should Be Discoverable Before the Customer Knows the Product Name.
Connect product data with categories, buying guides, articles, social content and semantic search architecture so customers can discover products through traditional search, AI-assisted discovery and social channels.
- Structured category and product information
- Original product content and buying guidance
- Search and AI-readiness foundations
- Social campaign landing journeys
- Blog / content publishing where required
ContentGuide · Article · Social
→
DiscoverySearch · AI · Social
→
CommerceProduct · Cart · Order
Commerce Intelligence
Know More Than Total Sales.
Management can combine digital behavior with operational data to understand what is selling, what is slowing down, what promotions work, what customers return and where margin or fulfillment needs attention.
Orders Today284Live commerce
Conversion4.8%Journey insight
Pending Fulfillment37Operational view
Return Rate2.1%Quality signal
Commerce PerformanceManagement View
Top ProductsRevenue · margin · quantity
Inventory MovementFast / slow / aging
Promotion PerformanceOrders · AOV · conversion
Customer ValueNew · repeat · retention
Commerce Security & InfrastructureProduction Ready
Admin & Role SecurityControlled access
Payment IntegrationGateway-based processing
API ProtectionControlled integrations
Backups & RecoveryContinuity planning
Security & Infrastructure
A Commerce Platform Handles Money, Customer Data and Business Operations.
Security, hosting and reliability are part of the implementation — not an afterthought after launch.
- Secure authentication and role-based access
- Payment-gateway integration and protected transaction flows
- API and admin security controls
- Logging, backups and recovery planning
- Cloud deployment and scaling where required
- Client-controlled infrastructure options
Industry-Fit Commerce
The Business Requirement Chooses the Commerce Architecture.
A bookstore, manufacturer, fashion retailer, automotive-parts seller and B2B distributor should not all be forced into the same product model or order process.
Platform Options
CMS commerce, custom commerce, API-driven storefronts, ERP-integrated platforms, PWA or mobile commerce depending on the requirement.
Reusable Business Modules
Connect proven Cyclomax capabilities for inventory, POS, CRM, finance, procurement, manufacturing and reporting instead of rebuilding every operational function from zero.
International Experience
Commerce implementation experience across Sri Lanka and overseas markets including Australia and Japan.
Custom Business Logic
Weight calculations, production flows, approvals, special pricing and industry-specific order processing can be configured around the operation.
Connected Commerce
Ready to Build Commerce That Connects With Your Business?
From intelligent product discovery to ERP-connected fulfillment, build an e-commerce platform designed around the way you sell — and the way you operate after the sale.
